Psychological First Aid


Psychological First Aid

August 30,2021 By: Mansi poddar

After a traumatic experience like accidents, natural disasters or personal attacks, people are often shaken up and distressed. As an educated person, you should be aware of ASSIST – Emergency psychological support.

A- Approach the individual

  • Introduce yourself and state any organization you might be affiliated with
  • Be polite and professional-remember to say please and thank you
  • Find a safe, private place to talk if possible


S- Stabilize their emotions

  • Communicate in a calm, warm tone. The person might be in shock, so you may need to repeat yourself at times.
  • Offer to guide them through some grounding exercises such as taking slow, deep breaths
  • Ask for permission before you hug or touch them


S- Serve their needs

  • Ask the person what they need. Don’t assume what their priorities are
  • If they don’t know what they need, offer practical support, such as water or a blanket.
  • Help them find any missing family members or friends.

I – Inform them of the facts

  • Give them concrete information about the incident and any relief efforts.
  • Don’t make false promises. Avoid generalizations such as “everything will be okay”
  • Be honest if you don’t know the answer to a question


S- Support their story

  • Respect the person’s privacy. Don’t pressure them into recounting their trauma or sharing personal details
  • Allow the person to assign whatever spiritual or religious meaning they wish toward the crisis
  • Let them cry or go silent if they need to


T- Turn them toward further services

  • Direct them to the nearest relief station. Do not force if they are not ready to move yet.
  • Give them written contact information for long-term services such as counselling.